Terms of service

Terms of Service

Welcome to Chaparral Graphics. By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

Overview

This website is operated by Chaparral Graphics. Throughout the site, the terms “we,” “us,” and “our” refer to Chaparral Graphics. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Products and Services

We specialize in custom apparel, printed products, hats, mugs, promotional items, and related merchandise.

Certain products may be:

  • Made to order

  • Customized

  • Limited in quantity

  • Available exclusively online

We make every effort to display product colors and images accurately, but we cannot guarantee your device’s display will reflect exact colors.

Pricing and Payments

All prices are listed in U.S. dollars.

We reserve the right to:

  • Change prices at any time

  • Refuse or cancel orders

  • Limit quantities purchased per customer

Payment must be received before production or shipment of products.

Custom Orders

Customers are responsible for reviewing and approving all custom designs, spelling, sizes, colors, and artwork before production begins.

Chaparral Graphics is not responsible for customer-approved errors after production starts.

Shipping

Shipping times are estimates and may vary depending on:

  • Product availability

  • Production times

  • Carrier delays

  • Seasonal demand

Chaparral Graphics is not responsible for shipping delays caused by third-party carriers.

Returns and Refunds

Please review our Return & Refund Policy for information regarding returns, exchanges, cancellations, and refunds.

Intellectual Property

All artwork, graphics, logos, branding, product designs, and website content created by Chaparral Graphics remain the property of Chaparral Graphics unless otherwise agreed in writing.

Customers are responsible for ensuring they have legal rights to any artwork, logos, or materials submitted for custom printing.

We reserve the right to refuse any design request that may violate trademarks, copyrights, or applicable laws.

Prohibited Uses

You may not use our products or website for:

  • Illegal activities

  • Copyright or trademark infringement

  • Fraudulent purposes

  • Harassment or abusive conduct

We reserve the right to refuse service to anyone for any reason at any time.

Limitation of Liability

Chaparral Graphics shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Our maximum liability shall not exceed the amount paid for the product or service in question.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of New Mexico, United States.

Contact Information

Questions about the Terms of Service should be sent to:

Chaparral Graphics
Email: michael@chaparralgraphics.com